Sauna’s FAQ

Q:How does the size of the heater affect the sauna’s performance?

A:When the heater’s surface area is increased, the temperature is more evenly distributed. This allows the heat to be more effectively spread out over a larger area. This produces a superior far infrared wave and far infrared heat, which provides greater therapeutic value.

Q:How long does it generally take to warm up the sauna?

A:The sauna will generally be at room temperature, if it hasn’t been used for some time. If the sauna is in a cold environment, the sauna will take longer to heat up. If room temperature is near 70°F, pre-set the sauna at 140° and allow it to warm up for 15 – 20 minutes. It is best to warm up with the sauna, once it reaches between 80° and 100°, to gain maximum benefits.  

Q:How can I receive maximum benefit and constant heat when taking a sauna?

A:To receive constant far infrared sauna ray heat using your sauna, simply set the controller to its highest setting and open the fresh air vent at your feet and the hot air vent in the ceiling. During your session, the heaters will continue to emit 100% far infrared heat directed at your body, without shutting down. This also provides maximum fresh air to ventilate your sauna.

Q:What should I consider as a power supply?

A:It is recommended to plug your sauna into a dedicated 110 circuit, so that it is the only outlet on the breaker. In addition, it is advisable to provide a certified surge protector at the power source outlet.

Q:What is the optimum far infrared frequency for a far infrared sauna?

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A:The optimum far infrared wave range is between 7 and 14 microns, with a mean frequency of 9.4 microns. At this frequency, molecules resonate and vibrate. This vibration is what helps break down and release the trapped toxins in our cells.

Q:Is Far Infrared heat safe?

A:Far infrared heat is completely safe. Infrared heat is used in incubators in hospitals, to keep new born babies healthy, warm and comfortable. Infrared heat provides all the healthy benefits of natural sunlight without any of the dangerous effects of solar radiation. 

Q:Can I put a far infrared sauna outdoors?

A:Infrared Saunas are generally not designed to go outdoors.

Q:How are the saunas shipped?

A:All models are shipped door to door. The saunas are shipped in two or three boxes, depending on the size of sauna ordered.

Q:How do you keep the sauna clean and looking new?

A:Wipe the inside of the sauna with a damp cloth before your first use. Place a towel on the floor, bench and backrests of the sauna to help absorb perspiration during a sauna session. Stains on the interior of the sauna can be removed by using a minimal amount of light mixture of hydrogen peroxide and water on a soft cloth. Wipe with the grain of the wood. Scratches or dents may be smoothed by a light hand sanding using fine grade sandpaper.