Product Orders
To place an order, please fill out the Order Form below — complete with your shipping address, and products you would like to order. Once submitted, we will process your order and get back to you within 1-2 business days with a final invoice, inclusive of shipping fees and all applicable taxes. All invoices are payable via e-transfer to: info@lensonproducts.com
Once payment is received, your order will be dispatched within 3 business days and a tracking number will be provided.
Order Form
Frequently Asked Questions
Does Lenson Products still sell Lenson Foot Spas or Saunas?Unfortunately, the Lenson Sauna and Ion Foot Spa are no longer available.
Lenson Products accepts e-transfer payments for all products. Once we have emailed your completed invoice (which includes shipping and applicable taxes), payment can be made directly be sending an e-transfer for the full amount listed on the invoice to: info@lensonproducts.com
What payment forms are accepted?After submitting your order online, we will process it within 1-2 business days, and send a completed invoice to the email you provided on the order form. If for any reason you have not received this invoice after 2 business days, please check your ‘Junk/Spam’ email folder. If you still do not have an invoice, please contact us via phone at: 705-313-6388
How do I know if you have received my order?Yes, we will provide the customer a tracking number (via email) following the shipment departing, so that you can monitor the progress of your order.
Can I track my order?Yes, for all domestic orders (within Canada) that total $200 CAD or more, we will include free shipping. For all orders under $200, shipping costs are applied to the invoice.
If I place a larger order, can I get free shipping?Taxes are applicable according to the province the order is going to, and are calculated accordingly on the invoice for you.
How are taxes calculated on my order?Can I call-in my order by phone instead?Certainly, if you’d prefer to call-in your order instead via phone, please reach out to us directly at: 705-313-6388
Can I email you directly should I have a question or inquiry about my order? Yes, if you have a question or inquiry that does not require an order form be completed, we can be reached by email directly at info@lensonproducts.com
Are you able to answer questions about proper servicing of my Foot Spa or Sauna?Yes, we are very familiar with these products and are happy to help you troubleshoot issues you may be having with your Lenson Sauna or Foot Spa. We can work with you to get them back to operational. For these types of inquiries, please email us directly at: info@lensonproducts.com